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Friday, September 29, 2006

SMEs embrace hybrid outsourcing

According to research published by the Institute of Directors (IoD) this week a large number of small to medium sized IT businessess are bringing a number of tasks back in-house.

"The IoD found that a "hybrid" approach is now preferred, with a helpdesk retained at the local office and remaining tech functions outsourced to a service provider.

"What is new is this hybrid solution," said the IoD's senior policy adviser for e-business Jim Norton."

Due to user dissapoinment hybrid outsourcing is increasing.

"According to member research by the IoD, over a quarter of SMEs (27 percent) now operate a hybrid IT department, up sharply from just one percent two years ago."

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